Privacy Policy

The Cleaning Authority is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our professional residential house cleaning and sanitizing services.

1. Information We Collect

• Full Name
• Email Address
• Phone Number
• Home Address
• Cleaning Service Request Details
• Payment Information (where applicable)
• IP Address
• Browser & Device Information
• Website Usage Data

2. How We Use Your Information

• Provide residential cleaning and sanitizing services.
• Respond to enquiries and booking requests.
• Schedule appointments.
• Prepare service estimates.
• Process payments securely.
• Improve our website and customer experience.
• Send service updates and important notifications.
• Comply with applicable legal obligations.

3. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, remember user preferences, and enhance website functionality.

You may disable or manage cookies at any time through your web browser settings.

4. Sharing Your Information

We never sell your personal information.

• Trusted service providers.
• Secure payment processing providers.
• Government authorities where legally required.
• Professional advisers when necessary.

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, misuse, alteration, or destruction.

6. Your Privacy Rights

• Request access to your personal information.
• Correct inaccurate or incomplete information.
• Request deletion where legally permitted.
• Withdraw marketing consent at any time.
• Request restriction of certain processing activities.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes become effective immediately upon publication on this page.